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Bel Air, Beverly Hills, Brentwood, Hollywood Hills, Laurel canyon, Los Feliz, Malibu, Melrose, Pacific Palisades, Santa Monica, Sherman Oaks, Studio City, Topanga Canyon, Westwood, West Hollywood and Woodland Hills.

 

Customer Service 

Customer Service                      Hollywood, CA  
An exciting, growing online women's shoe company is in need of Customer Service professionals.

Principal Responsibilities:
- Take a high volume of customer support phone calls and customer related emails
- Proficiently use customer service tools, systems and procedures to provide accurate and timely customer service solutions
- Consistently demonstrate positive and professional behaviors to drive customer satisfaction
- Help process sales orders
- Record customer inquiries for follow-up and tracking purposes
- General administrative tasks

Basic Qualifications:
- Possess excellent written and oral communication skills and have a strong command of the English language
- Must have an excellent phone demeanor, strong attention to detail, and a pleasant, friendly, and fashion conscious personality
- Multi-tasking abilities, great organization, focus and strong typing skills is required
- Ability to utilize strong problem solving and decision making skills
- Must be able to work well in a team environment, take direction well, and learn quickly
- Skilled with standard computer programs - Internet Explorer, Microsoft Word, Excel
Reply to: job-ugskm-1136780688@craigslist.org
 
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