Canyon News
Welcome Guests   |   Register   |  Login   |   Create a posting
Bel Air, Beverly Hills, Brentwood, Hollywood Hills, Laurel canyon, Los Feliz, Malibu, Melrose, Pacific Palisades, Santa Monica, Sherman Oaks, Studio City, Topanga Canyon, Westwood, West Hollywood and Woodland Hills.

 

Student Services Manager 

Business / Management                      Santa Monica, CA  
Student Services Manager
Join Kaplan Test Prep and Admissions as the Student Services Manager for our Santa Monica Center!
The candidate selected for this position will be responsible for assisting with the day-to-day operations of our Santa Monica Center and will work closely with our students and their families to provide exceptional customer service.
Responsibilities:

* Deliver enthusiastic hands-on customer service to our students and their families
* Manage students' schedules
* Assign tutors to students
* Manage customer relationships
* Up sell tutoring services as needed
* Manage and supervise the Associate Student Services Manager
* Assist in managing roughly 30 p/t tutors with administrative duties such as payroll
* Process and track book orders associated with student courses


Requirements:

* Bachelors Degree
* Availability to work non-traditional hours/work week either Sunday-Thursday or Tuesday – Saturday
* Passion for customer service and business growth
* Excellent organizational skills with the ability to handle numerous details
* Strong interpersonal and communication skills
* Strong problem solving, management and decision-making abilities
* High energy level and ability to thrive in a fast paced environment
* Must be authorized to work in the United States


If you have a passion for business and education and want to work with a dedicated team of professionals, apply today! Send your cover letter, resume and desired salary requirements to CaliforniaJobs@Kaplan.com with job code "8901BR" in the subject line to apply.

* Location: Santa Monica
* Compensation: $
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.
 
Click here to send a message